Nick Pansini
Nick is a professional drummer with over 30 years of experience and has been in the retail industry for over 20 years, our department manager for Drum Factory. As a professional drummer Nick has toured both domestically and internationally, and has recorded with many different artists during this time. He has an extensive understanding about the mechanics of drums and percussion due to his experience from playing, building and repair work. If you're into anything drum related - trust us, Nick is the person you'll want to speak to.

Stefan Upton
Stef is instantly recognisable by his charming British accent and exceptionally friendly demeanour. A member of our team for a couple of years now, Stef is a multi-instrumentalist and comes to us with many years of experience spent at similar retail stores in Sydney,

Pete Kostic
Pete is our newest Drum Factory team member but by no means a fresh face in the Sydney music community, coming to us from other well known stores with plenty of experience to help you choose to right percussion products.

Callum Vertigan
A keen young man who has now spent time between both sides of our store, guitars and drums. Callum currently assists our team on a casual basis. 



Lewis Mallia
Owner of over 35 years and company director, Lewis is the glue that holds our store together. Our most universally knowledgable team member, Lewis was actually responsible for Drum Factories earliest form, when Guitar Factory had never sold percussion products at all.

He then spearheaded the opening and management of our separate professional audio store "Sound Devices" over in its old Sussex Street, Sydney CBD location for over 20 years.

Lewis is just as at-home talking about boutique guitars, designing or servicing valve guitar amplifiers and even blazing through a piano solo on a Rhodes.

Wesley L
The responsible overseer of the nitty gritty stuff - our CFO of many years now and often also heavily involved in website operations, communicating with suppliers and generally making sure the world keeps spinning.

Craig Sue
Craig is a veteran of our store, having been with us the longest out of any staff member (bar the owners) - he vigilantly oversees our stock management and shipping, our store grinds to a halt fairly quickly without him working behind the scenes every day. He's responsible for your orders reaching you safely, time after time.